Norwegian Quality Assurance Analyst, QA – Athens

Apply now

Employment Info

Reference: FOAT

Live and work abroad: Job in Greece

About Athens

Athens is a city that combines ancient heritage with modern living, offering a unique and captivating atmosphere. Enjoy a lively nightlife, with bustling bars and clubs that come alive after sunset. Bask in the warm Mediterranean climate, with long summers and mild winters. Experience the genuine hospitality of the Greek people and the laid-back lifestyle. Coming from Norway, you will also find great satisfaction in being able to visit the many beautiful islands, and exploring a whole lot of majestic mountains with sea views - and of course enjoy the low tax rate and warm climate. And on top of that you will be able to add valuable work experience to your CV!

Click here to read more about moving to Greece.

*YOU NEED A EUROPEAN PASSPORT TO APPLY*

We Offer

  • Performance bonuses
  • Relocation package (flight, airport pickup)
  • Accomodation for 4 weeks
  • Option to work from home anywhere in Greece
  • Good development opportunities within the company (supervisor, quality analyst, CSR2, trainer)
  • Great work/life balance with weekends off and no night shifts
  • Health insurance
  • Assistance with hiring documents and paperwork
  • Thursday fruits and detox day (office based), communication on social topics, communication for all workers
  • Activities: outdoor runs, personal trainer in the office, virtual and face to face sessions
  • Discount cards

The job

In the Quality Assurance (QA) position you are responsible for ensuring that all interactions with customers follow rules, guidelines and business goals. Your daily tasks will include:

  • Identify common customer issues
  • Improve customer experience
  • Create a golden standard for the agents to follow during communication processes with customers
  • Spot the main issues and communicate them to the team trainers and managers in order to conduct well-prepared training sessions for the customer support agentsssful team
  • Give accurate, valid, and complete information by using the proper procedures

Your qualifications

💭 You speak and write Norwegian and English fluently (C1).

🎓 Experience in customer support is a plus but not a must.

đŸ’ģ You have a basic understanding and level of computer handling skills. Excellent multitasking skills.

đŸ’ĒđŸģ You have a desire to learn as well as teach. You possess a lot of patience and empathy.

đŸĨ‡ Strong communication skills and you have good interpersonal relationship building skills.

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answering any question you may have!

Featured jobs

Get the latest news, updates and tips

Dutch Technical Customer Support – Brno

We offer comprehensive business process management services worldwide. As an IT Support, you'll troubleshoot technical issues remotely for a prestigious client in various industries. Join our innovative and dynamic international team.

Finnish Sales Representative for World’s Biggest Search Engine – Lisbon

Do you speak Finnish, do you have experience in sales, and do you wish to gain valuable work experience for the world's biggest search engine? And do you want to live in Lisbon? Then apply today!

Norwegian Travel Agent for big Travel Agency – Larnaca

Do you speak Norwegian, do you want to live in beautiful, warm and sunny Cyprus, and do you want to work in the travel industry? Then contact us now and apply today!

Danish Content Moderator for TikTok – Lisbon

Danish Content Moderator - Lisbon. Assist in deleting and reporting spam and harmful content on the major social media platform TikTok. Full-time position with benefits. Apply now!

Swedish Customer Service Agent for big Fashion website – Crete

Join our team in sunny Crete! Customer support role handling phone calls, emails, and chats. Paid flight, 14 monthly salaries, bonus opportunities, and personal development. Fluent Swedish and good English required. info@jobsqd.com

Danish Customer Service Agent for Netflix – Athens (Remote)

We're hiring a Danish-speaking customer service representative for Netflix in Athens. Answer customer inquiries, assist with product setup, troubleshoot issues. Relocation package provided. Fluent Danish and computer skills required.

Swedish Content Writer, iGaming – Malta

We are seeking a customer service-oriented individual with experience in content writing and translations to join our team in Malta. Fluent in Swedish and English. Exciting and varied role with development opportunities.

German Junior Campaign & Marketing Specialist – Barcelona

We are seeking a tech-savvy and creative individual with sales experience for a role in Barcelona. Join our team, help develop online advertising campaigns, and enjoy the vibrant cosmopolitan atmosphere of the city. Apply now!

Dutch Online Game Presenter – Madrid

The job is for an Online Game Presenter in Madrid, where you will present casino games to online players as a TV presenter or vlogger. You will work 4 days a week, enjoy benefits like accommodation allowance, health insurance, gym access, and continuous training. Fluency in Dutch and basic English is required, and no prior experience is necessary. The company's mission is to provide a flawless and localized Live Casino experience for online and land-based operators and their customers, aiming to be the world's leading Live Casino provider.