Tallinn, Estonia’s capital on the Baltic Sea, is the country’s cultural hub. It retains its walled, cobblestoned Old Town, home to cafes and shops, as well as Kiek in de Kök, a 15th-century defensive tower. Its Gothic Town Hall, built in the 13th century and with a 64m-high tower, sits in historic Tallinn’s main square. St. Nicholas Church is a 13th-century landmark exhibiting ecclesiastical art.
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Our client is a global customer experience specialist, providing customer care, sales, technical support and credit management services through their extensive network of contact centers. More than 29.000 trained customer service professionals delivering services in 33 languages to over 400 clients in 20 countries and more than 50 service centers across the world.
With 350,000 tweets per minute, 30.000 hours of new YouTube videos per hour, and over 2 million new online articles every day, it has never been harder to keep track, and at the same time, never been easier to measure incorrectly. That is what this client works with!
As a Media Monitoring Specialist, you will mainly be doing written work. RTV-work consist of writing, but it also involves good communication amongst the team. The company expects you to take initiative in an open dialogue and volunteer to help your colleagues when needed. They are looking for someone who is social and can inspire his/her teammates both at work and outside of the office.
Your job involves daily tasks like these:
💭 You speak and write Norwegian at a native level and you are fluent in English (B2).
🎓 Experience in customer support is an advantage. Experience and a high level of typing skills is an advantage. Relevant degree (journalism, literature) is a big plus.
💻 You have a good understanding and level of computer handling skills. Longer experience working with RTV gives the specialists an expanded and efficient skill set.
💪🏻 Excellent problem solving skills with the capability of research and identification of the right information. You have experience in and a passion for online display advertising.
🥇 You have strong communication and negotiation skills and you are service-oriented, professional, and thorough.
If you have any questions about the position, please feel free to send an email to email@example.com. Our recruiters are ready to help answering any question you may have!
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