Reference: INTA

Job abroad

About Tallinn

Tallinn, Estonia’s capital on the Baltic Sea, is the country’s cultural hub. It retains its walled, cobblestoned Old Town, home to cafes and shops, as well as Kiek in de Kök, a 15th-century defensive tower. Its Gothic Town Hall, built in the 13th century and with a 64m-high tower, sits in historic Tallinn’s main square. St. Nicholas Church is a 13th-century landmark exhibiting ecclesiastical art.

 

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We offer

• Great salary and cheap cost of living
• Relocation package (flight and accommodation)
• Paid training and education
• Grow and develop your skills in monitoring and writing.
• Development opportunities within the company
• Health insurance

About the company

Our client is a global customer experience specialist, providing customer care, sales, technical support and credit management services through their extensive network of contact centers. More than 29.000 trained customer service professionals delivering services in 33 languages to over 400 clients in 20 countries and more than 50 service centers across the world.
With 350,000 tweets per minute, 30.000 hours of new YouTube videos per hour, and over 2 million new online articles every day, it has never been harder to keep track, and at the same time, never been easier to measure incorrectly. That is what this client works with!

The job

As a Media Monitoring Specialist, you will mainly be doing written work. RTV-work consist of writing, but it also involves good communication amongst the team. The company expects you to take initiative in an open dialogue and volunteer to help your colleagues when needed. They are looking for someone who is social and can inspire his/her teammates both at work and outside of the office.
Your job involves daily tasks like these:

• Deliver summaries in Norwegian
• Monitor and write summaries from a set of fixed broadcasts airing mostly at the same times during the week.
• Handle Norway’s biggest and most important channels where the agenda is expected to be set.
• Write English summaries for a banking customer six times a week during the morning- and the weekend shifts. In addition, English is used in our internal communication.
• Having some degree of knowledge of Norwegian Government is very helpful in this job, since working with public customers means several links to the Norwegian Government and how they prioritize public budgets and the political interests.

Your qualifications

💭 You speak and write Norwegian at a native level and you are fluent in English (B2).

🎓 Experience in customer support is an advantage. Experience and a high level of typing skills is an advantage. Relevant degree (journalism, literature) is a big plus.

💻 You have a good understanding and level of computer handling skills. Longer experience working with RTV gives the specialists an expanded and efficient skill set.

💪🏻 Excellent problem solving skills with the capability of research and identification of the right information. You have experience in and a passion for online display advertising.

🥇 You have strong communication and negotiation skills and you are service-oriented, professional, and thorough.

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answering any question you may have!