Cyprus is a perfect destination for those who love the sun, warmth, and crystal-clear water. The island is also known for its delicious Cypriot cuisine, including the Greek heritage cuisine with moussaka and souvlaki. If you're a fan of beautiful nature, there's plenty in store for you too. Cyprus offers stunning mountains, lush valleys, and the finest caves. It's a true dream location to settle down, and due to the small size of the island, you can easily see a lot, no matter where you decide to settle down!
About the Company:
Our client makes it possible to live in Cyprus while pursuing a career in customer service. Here, you'll work for the global brand Playstation in an incredibly exciting industry! Depending on the client's needs and your skills, you'll be involved in multiple projects, ranging from commercial service to technical support.
If you're ready to embark on an exciting journey and contribute to creating a positive online experience for millions of users, don't miss out on this opportunity! As a customer support agent for PlayStation your duties include answering phone calls from players as well as answering e-mails, related to their console/network query’s. There will mainly occur cases concerning PlayStation Account, like reset passwords, payments etc.. Some knowledge of PlayStation or gaming equipment is an advantage, but you will receive all necessary training beforehand!
Your daily work will include tasks like these:
💭 You speak and write German at a native level and you are fluent in English (B2).
🎓 Experience in customer support is a plus but not a must
💻 You have a basic understanding and level of computer handling skills as well as an understanding for the gaming industry. Excellent multitasking skills.
💪🏻 Excellent problem solving skills with good interpersonal relationship building skills.
🥇 Ability to manage multiple, competing priorities, duties and tasks, and you have excellent communication skills and can express your thoughts clearly and concisely
If you have any questions about the position, please feel free to send an email to email@example.com. Our recruiters are ready to help answering any question you may have!