CRM Manager, iGaming industry – Cyprus

Apply now

Employment Info

Reference: TEST

About Cyprus

Cyprus is an amazing, sunny, and picturesque place to call home. You get sunshine and warm climate almost all year round, crystal clear waters, amazing nature, and an endless list of instaworthy sights everywhere you go! And the best part is that you can live and work in one of these destinations, and boost your CV at the same time!

*You must have a European passport to apply!*

Click here to read more about moving to Cyprus.

We offer

  • Fully paid relocation package to Cyprus
  • Up to 2 months paid vacation
  • Work from anywhere for up to 5 weeks per year
  • Breakfast at the office
  • Extra money for food/lunch
  • Group medical plan
  • Bonus based on performance
  • Personal development allowance
  • Referral bonus scheme
  • Social events arranged by the company
  • Friday drinks
  • Free transportation
  • 26 days annual leave

The Job

As a CRM Manager you will be in charge of the customer relationship management strategy of the company. You'll be  analysing customer data, identifying trends, and implementing strategies to improve customer retention and satisfaction. This involves developing targeted marketing campaigns, creating personalised communication strategies. Overall, your role as a CRM Manager is crucial in building and maintaining strong relationships with customers to drive business growth and success. Your daily work will include tasks like these:

  1. Analyse customer data to identify patterns and trends
  2. Develop and implement CRM strategies to increase customer engagement and retention
  3. Create targeted marketing campaigns based on customer segmentation
  4. Collaborate with sales, marketing, and customer service teams to ensure alignment of CRM initiatives
  5. Monitor and report on key CRM metrics, such as customer acquisition cost, lifetime value, and churn rate
  6. Continuously evaluating and optimising CRM processes to improve efficiency and effectiveness

Your Qualifications

💭 You speak English fluently (at least strong B2) and it's an advantage if you also speak French fluently.

🎓 Experience in the iGaming industry.

💻 You have a basic understanding and level of computer handling skills and knowledge of Microsoft Excel.

💪🏻 Excellent interpersonal and communication skills and techniques.

🥇Excellent problem solving skills. You must have the skills to negotiate and influence.

If you have any questions about the position, please feel free to send an email to Our recruiters are ready to help answering any question you may have!

Featured jobs

Get the latest news, updates and tips

Dutch Technical Customer Support – Brno

We offer comprehensive business process management services worldwide. As an IT Support, you'll troubleshoot technical issues remotely for a prestigious client in various industries. Join our innovative and dynamic international team.

Finnish Sales Representative for World’s Biggest Search Engine – Lisbon

Do you speak Finnish, do you have experience in sales, and do you wish to gain valuable work experience for the world's biggest search engine? And do you want to live in Lisbon? Then apply today!

Norwegian Travel Agent for big Travel Agency – Larnaca

Do you speak Norwegian, do you want to live in beautiful, warm and sunny Cyprus, and do you want to work in the travel industry? Then contact us now and apply today!

Danish Content Moderator for TikTok – Lisbon

Danish Content Moderator - Lisbon. Assist in deleting and reporting spam and harmful content on the major social media platform TikTok. Full-time position with benefits. Apply now!

Swedish Customer Service Agent for big Fashion website – Crete

Join our team in sunny Crete! Customer support role handling phone calls, emails, and chats. Paid flight, 14 monthly salaries, bonus opportunities, and personal development. Fluent Swedish and good English required.

Danish Customer Service Agent for Netflix – Athens (Remote)

We're hiring a Danish-speaking customer service representative for Netflix in Athens. Answer customer inquiries, assist with product setup, troubleshoot issues. Relocation package provided. Fluent Danish and computer skills required.

Swedish Content Writer, iGaming – Malta

We are seeking a customer service-oriented individual with experience in content writing and translations to join our team in Malta. Fluent in Swedish and English. Exciting and varied role with development opportunities.

German Junior Campaign & Marketing Specialist – Barcelona

We are seeking a tech-savvy and creative individual with sales experience for a role in Barcelona. Join our team, help develop online advertising campaigns, and enjoy the vibrant cosmopolitan atmosphere of the city. Apply now!

Dutch Online Game Presenter – Madrid

The job is for an Online Game Presenter in Madrid, where you will present casino games to online players as a TV presenter or vlogger. You will work 4 days a week, enjoy benefits like accommodation allowance, health insurance, gym access, and continuous training. Fluency in Dutch and basic English is required, and no prior experience is necessary. The company's mission is to provide a flawless and localized Live Casino experience for online and land-based operators and their customers, aiming to be the world's leading Live Casino provider.