Turkish speaking Customer Support, iGaming – Malta

Reference: CXFO

Does a life with more than 3.000 hours of sunshine per year, breathtaking nature, fascinating historical sights, and a vibrant nightlife sound like a dream come true to you? If yes, then Malta is the perfect destination for you. You get to work in the exciting gaming industry and after work you can enjoy and explore the sunny, beautiful, and versatile Malta.

Click here to read more about moving to Malta.

*YOU NEED A VALID EU PASSPORT TO APPLY*

We offer

• Relocation package (flight and hotel for 10 days)
• Help with finding accommodation (up to €400 for agency fee)
• Work from modern offices in St Julian's
• Earn extra money by working rotating shifts (24/7) and be off during different times of the day
• Young work environment
• Opportunities to grow within the company

The job

As a customer service agent you'll  be the first point of contact between the online casino and the players. In this role it's important to prioritise player satisfaction and show professionalism as well as empathy. Your daily work will include tasks like these:

• Help customers via phone, email and live-chat
• Make sure that complex issues are resolved as quickly as possible 
• Provide technical support and guidance to customers
• Assist in other areas of work as required
  

Your qualifications

💭 You speak and write Turkish (minimum C1) and you can communicate in English.

🎓 Experience in customer support is a plus.

💻 Strong online communication and customer handling skills.

💪🏻 You are a fast learner, and you have great communication skills.

🥇 Professional, mature and service-oriented.

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answering any question you may have!