German Customer Support in big Tech Company – Bratislava (hybrid)

Apply now

Employment Info

Reference: CPBR

*You need a valid European passport to apply*

Click here to read more about moving to Slovenia.

We offer

  • Hybrid working model after probation period
  • Outstanding work location and facilities in our brand-new offices in Bratislav
  • Earn extra money on rotating shifts: Monday - Sunday 8 am-10 pm, 5 days/week (two weekends off per month guaranteed)
  • 5,85€/day meal voucher
  • A commuting allowance of €50 per month
  • Bonus of up to 10% of the monthly salary based on performance
  • 5 extra days off (personal days) in case of emergencies and short-term absences
  • Fully paid training for 3 weeks
  • Access to specialised LinkedIn training courses.
  • Best-in-class people engagement activities and programs.
  • Multisport Card
  • Free Employee Assistance Program: confidential and impartial guidance and support.
  • Referral Program: Refer a Friend and get a bonus

The job

As a customer support agent you will be handling incoming calls, emails, and social media and provide the customers with help, advices, and guidance. You will receive training before you start working so you will be prepared for handling the customers' requests.

Your daily work will include tasks like these:

  • Identify the cause of hardware/software faults and provide a solution
  • Resolve over the phone, email or onsite via parts and engineer dispatch
  • Work with the Technical Account Management team to monitor and track issues to ensure a fast resolution
  • Take notes about recurring customer problems and share that information with other technical team members when relevant

Your qualifications

💭 You speak and write Dutch at a native level and your are fluent in English (strong B2).

🎓 Experience in customer care is a plus but not a must.

💻 You have a good understanding and level of computer handling skills.

💪🏻 Excellent problem solving skills with the capability of research and identification of the right information.

🥇 You have strong communication and excellent negotiation skills, and you are service-oriented, professional, and thorough.

If you have any questions about the position, please feel free to send an email to Our recruiters are ready to help answering any question you may have!

Featured jobs

Get the latest news, updates and tips

Dutch Technical Customer Support – Brno

We offer comprehensive business process management services worldwide. As an IT Support, you'll troubleshoot technical issues remotely for a prestigious client in various industries. Join our innovative and dynamic international team.

Finnish Sales Representative for World’s Biggest Search Engine – Lisbon

Do you speak Finnish, do you have experience in sales, and do you wish to gain valuable work experience for the world's biggest search engine? And do you want to live in Lisbon? Then apply today!

Norwegian Travel Agent for big Travel Agency – Larnaca

Do you speak Norwegian, do you want to live in beautiful, warm and sunny Cyprus, and do you want to work in the travel industry? Then contact us now and apply today!

Danish Content Moderator for TikTok – Lisbon

Danish Content Moderator - Lisbon. Assist in deleting and reporting spam and harmful content on the major social media platform TikTok. Full-time position with benefits. Apply now!

Swedish Customer Service Agent for big Fashion website – Crete

Join our team in sunny Crete! Customer support role handling phone calls, emails, and chats. Paid flight, 14 monthly salaries, bonus opportunities, and personal development. Fluent Swedish and good English required.

Danish Customer Service Agent for Netflix – Athens (Remote)

We're hiring a Danish-speaking customer service representative for Netflix in Athens. Answer customer inquiries, assist with product setup, troubleshoot issues. Relocation package provided. Fluent Danish and computer skills required.

Swedish Content Writer, iGaming – Malta

We are seeking a customer service-oriented individual with experience in content writing and translations to join our team in Malta. Fluent in Swedish and English. Exciting and varied role with development opportunities.

Norwegian Customer Support Representative – Benalmádena

Exciting customer service job in Malaga, Spain for Norwegian speaking candidates. Deliver the best customer experience via phone and email and provide technical support. Relocation and onboarding assistance provided.

German Junior Campaign & Marketing Specialist – Barcelona

We are seeking a tech-savvy and creative individual with sales experience for a role in Barcelona. Join our team, help develop online advertising campaigns, and enjoy the vibrant cosmopolitan atmosphere of the city. Apply now!