Norwegian Customer Experience Advisor – Malta

Apply now

Employment Info

Reference: KASL

Life in Malta is a vibrant blend of Mediterranean charm, rich history, and breathtaking beauty. Your eyes will meet turquoise waters, ancient fortresses, and friendly locals create a tapestry of unforgettable experiences. Experience cultural diversity and unlimited entertainment, including restaurants, nightclubs, festivals, beaches, and breathtaking nature.

*For this position, you must have an EU passport*

Click here to read more about moving to Malta.

We Offer

  • Relocation package (flight, pickup from airport and accomodation)
  • Malta, Sliema (remotely in Malta) hybrid mode, 2 days in office
  • 375 Euros per year for any well-being, gym, yoga, or mental health
  • Social activities once a month
  • Monday breakfast
  • Development opportunities (after 6 months you will be qualified for other positions)

About the Company

Our client is a Swedish mobile gaming company and provider of online casino and sports betting services, offering table games, video slots, progressive jackpots, video poker, and live betting to various international markets.

The job

As the new Customer Experience Advisor, you will respond to and resolve customer inquiries through chat, emails, and outbound calls. Your daily work will include tasks like these:

  • Responding to customer inquiries through different sources
  • Maintaining active customer relationships and appropriate communication.
  • Handle customer complaints and ensure swift and satisfactory resolutions.
  • Collaborate with a diverse team of international colleagues to deliver outstanding service.
  • Keep up-to-date with product knowledge and stay informed about any changes in company or client policies.
  • Deliver high quality, fast and efficient service, always ready to assist customers with their immediate needs.
  • Costumer focus in a friendly and professional manner

Your qualifications

💭 You speak and write Norwegian at a native level and you are fluent in English (B2).

🎓 Experience with customer support. Experience with the online casino industry is an advantage, but not required.

💻 You have a basic understanding and level of computer handling skills.

💪🏻 Excellent problem solving skills with extraordinary inter-personal relationship building skills.

🥇 Ability to manage multiple, competing priorities, duties and tasks, and you have excellent communication skills and can express your thoughts clearly and concisely

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answering any question you may have!

Featured jobs

Get the latest news, updates and tips

Dutch Technical Customer Support – Brno

We offer comprehensive business process management services worldwide. As an IT Support, you'll troubleshoot technical issues remotely for a prestigious client in various industries. Join our innovative and dynamic international team.

Finnish Sales Representative for World’s Biggest Search Engine – Lisbon

Do you speak Finnish, do you have experience in sales, and do you wish to gain valuable work experience for the world's biggest search engine? And do you want to live in Lisbon? Then apply today!

Norwegian Travel Agent for big Travel Agency – Larnaca

Do you speak Norwegian, do you want to live in beautiful, warm and sunny Cyprus, and do you want to work in the travel industry? Then contact us now and apply today!

Danish Content Moderator for TikTok – Lisbon

Danish Content Moderator - Lisbon. Assist in deleting and reporting spam and harmful content on the major social media platform TikTok. Full-time position with benefits. Apply now!

Swedish Customer Service Agent for big Fashion website – Crete

Join our team in sunny Crete! Customer support role handling phone calls, emails, and chats. Paid flight, 14 monthly salaries, bonus opportunities, and personal development. Fluent Swedish and good English required. info@jobsqd.com

Danish Customer Service Agent for Netflix – Athens (Remote)

We're hiring a Danish-speaking customer service representative for Netflix in Athens. Answer customer inquiries, assist with product setup, troubleshoot issues. Relocation package provided. Fluent Danish and computer skills required.

Swedish Content Writer, iGaming – Malta

We are seeking a customer service-oriented individual with experience in content writing and translations to join our team in Malta. Fluent in Swedish and English. Exciting and varied role with development opportunities.

Norwegian Customer Support Representative – Benalmádena

Exciting customer service job in Malaga, Spain for Norwegian speaking candidates. Deliver the best customer experience via phone and email and provide technical support. Relocation and onboarding assistance provided.

German Junior Campaign & Marketing Specialist – Barcelona

We are seeking a tech-savvy and creative individual with sales experience for a role in Barcelona. Join our team, help develop online advertising campaigns, and enjoy the vibrant cosmopolitan atmosphere of the city. Apply now!