Athens is a city that combines ancient heritage with modern living, offering a unique and captivating atmosphere.Enjoy a lively nightlife scene, with bustling bars and clubs that come alive after sunset. Bask in the warm Mediterranean climate, with long summers and mild winters. Experience the genuine hospitality of the Greek people and the laid-back lifestyle.
About the Company:
The company you will be working for is a global leader in customer service experience, and no matter where you work in the company, you will be part of the family. Our client employs around half a million workers across Europe, with three different offices in Athens. They provide customer service for some of the biggest brands in the world, such as Philips, Netflix, and Microsoft. We are looking for individuals with experience in customer service and handling customers in various contexts. You will receive comprehensive training in product knowledge, customer service, and technology during your first four weeks. After this period, you will be answering questions and addressing the concerns of customers via phone, email, and chat.
If you're ready to embark on an exciting journey and contribute to creating a positive experience customers and live in beautiful Athens, then you should not miss out on this opportunity! The meaning of working in customer service is that you have different tasks and customer management every day. It is a diverse job where there is always a customer in need of your assistance or a case that requires your solutions. Therefore, it is important that you are a problem-solving individual with a positive attitude.
Your daily work will include tasks like these:
💭 You speak and write Spanish at a native level and you are fluent in English (B2).
🎓 Experience in customer support is a plus but not a must.
💻 You have a basic understanding and level of computer handling skills. Excellent multitasking skills.
💪🏻 You have a desire to learn and advance, and be a curious investigator and problem solver. Excellent Analytical and problem-solving skills with strong attention to detail.
🥇 Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills. You have good interpersonal relationship building skills.
If you have any questions about the position, please feel free to send an email to firstname.lastname@example.org. Our recruiters are ready to help answering any question you may have!