French Technical Support – Sofia

Employment Info

Reference: COSO

About Bulgaria:

With its 7 million inhabitants and vast landscapes, it's easy to find beautiful places to live and visit in Bulgaria! Bulgaria's scenery ranges from beaches along the Black Sea to high ski slopes, big cities, and small villages. Bulgaria is underrated when it comes to visits and tourism. The truth is, Bulgaria is a "MUST-SEE" in Europe. We are confident that you will love it.

Click here to read more about moving to Bulgaria.

We offer:

  • A bright and modern office in the beautiful Sofia
  • Relocation package including flight and hotel
  • Health insurance
  • Life insurance
  • Career development opportunities within the company, including raise (become senior agent, quality evaluator, team leader, or trainer)
  • Discount card
  • Performance bonus
  • Exciting company events; recognition initiatives, team building, monthly fruit days, breakfast, free massages and more

About the company:

The client is one of the leading businesses in Digital Customer Experience, cooperating and helping very well known brands on a global scale. The company has a strong focus on giving their staff (you) the best possible experience. And now, they're giving you an amazing opportunity to work with the world's leading travel company!

The job:

As a Level 1 Technical Support Specialist you will provide technical support for the client’s (world's biggest computer technology company) support customers. Your daily work will include tasks like the following:

    • Diagnose computer trouble by telephone
    • Provide remote help to customers and solve the hardware and software problems encountered in use. 
    • For hardware problems, send orders, to provide customers with professional brand services.

    Your qualifications:

    💭 You speak and write French at a native level and you are fluent in English (C1 or strong B2).

    🎓 Experience in IT is an advantage, video industry, strong CS experience

    💻 You have a basic understanding and level of computer handling skills. Basic PC technical knowledge, parts, etc, how to install operations, softwares.

        💪🏻 Excellent problem solving skills with good inter-personal relationship building skills (empathy, listening ability, communication, ability to remain calm in stressful situations)

        🥇 Ability to manage multiple, competing priorities, duties and tasks, and you have excellent communication skills and can express your thoughts clearly and concisely.


        If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answering any question you may have!

        Featured jobs

        Get the latest news, updates and tips

        Dutch Technical Customer Support – Brno

        We offer comprehensive business process management services worldwide. As an IT Support, you'll troubleshoot technical issues remotely for a prestigious client in various industries. Join our innovative and dynamic international team.

        Finnish Sales Representative for World’s Biggest Search Engine – Lisbon

        Do you speak Finnish, do you have experience in sales, and do you wish to gain valuable work experience for the world's biggest search engine? And do you want to live in Lisbon? Then apply today!

        Norwegian Travel Agent for TUI – Larnaca

        Do you speak Norwegian, do you want to live in beautiful, warm and sunny Cyprus, and do you want to work for TUI? Then contact us now and apply today!

        Danish Content Moderator for TikTok – Lisbon

        Danish Content Moderator - Lisbon. Assist in deleting and reporting spam and harmful content on the major social media platform TikTok. Full-time position with benefits. Apply now!

        Swedish Customer Service Agent for Zalando – Crete

        Join our team in sunny Crete! Customer support role handling phone calls, emails, and chats. Paid flight, 14 monthly salaries, bonus opportunities, and personal development. Fluent Swedish and good English required. info@jobsqd.com

        Danish Customer Service Agent for Netflix – Athens (Remote)

        We're hiring a Danish-speaking customer service representative for Netflix in Athens. Answer customer inquiries, assist with product setup, troubleshoot issues. Relocation package provided. Fluent Danish and computer skills required.

        Swedish Content Writer, iGaming – Malta

        We are seeking a customer service-oriented individual with experience in content writing and translations to join our team in Malta. Fluent in Swedish and English. Exciting and varied role with development opportunities.

        German Junior Campaign & Marketing Specialist – Barcelona

        We are seeking a tech-savvy and creative individual with sales experience for a role in Barcelona. Join our team, help develop online advertising campaigns, and enjoy the vibrant cosmopolitan atmosphere of the city. Apply now!

        Dutch Sales & Solution Specialist in Leading Software Company – Malaga

        Do you speak Dutch and do you have a passion for cloud technologies, sales, business development and changing the world? Then apply for this job in sunny Malaga today!