French Customer Service – Limerick (hybrid)

Apply now

Employment Info

Reference: VILI

About Limerick

Limerick has a rich cultural heritage and a thriving arts scene. The city is known for its music, theater, literature, and art, with numerous festivals and events taking place throughout the year. There are also historical sites, museums, and galleries that offer glimpses into Limerick’s fascinating past and vibrant present.

*For this position, you must be a citizen of the European Union*

Click here to read more about moving to Ireland.

We Offer

  • Hybrid work model in Limerick, Ireland
  • Development opportunities (Teamlead, trainer in department in china, and US - they always promote from within)
  • Social activities every 3 months
  • Health insurance
  • Performance bonuses
  • Relocation package (flight and accommodation)

About the Company

The Company is not a classic ticket sales service. It is a multinational ticket exchange and ticket resale brand. You will support customers in the buying and selling of tickets. They are the leading global marketplace for music, sports and entertainment tickets. Despite their rapid growth while revolutionizing a 100-billion-dollar industry, they maintain their start-up ethos and data-driven culture. They believe that small, cross-functional teams can achieve extraordinary results.

The job

If you're ready to embark on an exciting journey and contribute to creating a positive online experience for millions of users, don't miss out on this opportunity! Your daily work will include tasks like these:

    • Act as a single point of contact for phone calls, chat and emails from users regarding
    • Helping seller in the sales process(account management) and buys if quiestions to ticket etc
    • Customer Service – provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality
    • Ability to liaise with other departments as necessary
    • Identify process improvement opportunities and raise them through the appropriate forum
    • Support customers directly on the ground at major events around the world
    • Any other tasks as required

Any other tasks as required

Your qualifications

💭 You speak and write French at a native level and you are fluent in English.

🎓 At least 6 months experience in the IT and tech support industry. Sales skill and experience of Retail is an advantage.

💻 You have a basic understanding and level of computer handling skills. Good learning pace within IT systems, Basic knowledge to Microsoft office package

💪🏻 Excellent problem solving skills with good inter-personal relationship building skills.

🥇 Ability to manage multiple, competing priorities, duties and tasks, and you have excellent communication skills and can express your thoughts clearly and concisely

If you have any questions about the position, please feel free to send an email to Our recruiters are ready to help you!

Featured jobs

Get the latest news, updates and tips

Dutch Technical Customer Support – Brno

We offer comprehensive business process management services worldwide. As an IT Support, you'll troubleshoot technical issues remotely for a prestigious client in various industries. Join our innovative and dynamic international team.

Finnish Sales Representative for World’s Biggest Search Engine – Lisbon

Do you speak Finnish, do you have experience in sales, and do you wish to gain valuable work experience for the world's biggest search engine? And do you want to live in Lisbon? Then apply today!

Norwegian Travel Agent for big Travel Agency – Larnaca

Do you speak Norwegian, do you want to live in beautiful, warm and sunny Cyprus, and do you want to work in the travel industry? Then contact us now and apply today!

Danish Content Moderator for TikTok – Lisbon

Danish Content Moderator - Lisbon. Assist in deleting and reporting spam and harmful content on the major social media platform TikTok. Full-time position with benefits. Apply now!

Swedish Customer Service Agent for big Fashion website – Crete

Join our team in sunny Crete! Customer support role handling phone calls, emails, and chats. Paid flight, 14 monthly salaries, bonus opportunities, and personal development. Fluent Swedish and good English required.

Danish Customer Service Agent for Netflix – Athens (Remote)

We're hiring a Danish-speaking customer service representative for Netflix in Athens. Answer customer inquiries, assist with product setup, troubleshoot issues. Relocation package provided. Fluent Danish and computer skills required.

Swedish Content Writer, iGaming – Malta

We are seeking a customer service-oriented individual with experience in content writing and translations to join our team in Malta. Fluent in Swedish and English. Exciting and varied role with development opportunities.

Norwegian Customer Support Representative – Benalmádena

Exciting customer service job in Malaga, Spain for Norwegian speaking candidates. Deliver the best customer experience via phone and email and provide technical support. Relocation and onboarding assistance provided.

German Junior Campaign & Marketing Specialist – Barcelona

We are seeking a tech-savvy and creative individual with sales experience for a role in Barcelona. Join our team, help develop online advertising campaigns, and enjoy the vibrant cosmopolitan atmosphere of the city. Apply now!