Athens is a city that combines ancient heritage with modern living, offering a unique and captivating atmosphere. Enjoy a lively nightlife, with bustling bars and clubs that come alive after sunset. Bask in the warm Mediterranean climate, with long summers and mild winters. Experience the genuine hospitality of the Greek people and the laid-back lifestyle. Coming from Czech Republic, you will also find great satisfaction in being able to visit the many beautiful islands, and exploring a whole lot of majestic mountains with sea views. And on top of that you will be able to add valuable work experience to your CV!
*YOU NEED A EUROPEAN PASSPORT TO APPLY*
About the Company:
The client is a large BPO outsourcing company. As one of the largest global providers of customer experience products and solutions, they empower brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Since they are expanding rapidly, they are now looking for customer advisors to join their team!
Working as a customer advisor means that you are the first point of contact between the customers and the banking company. Therefore, you will be representing them as a company and providing professional advices and guidance with the incoming inquiries, questions, and issues regarding product defects, payment issues, general questions on content or products, and the likes of that. Therefore, it is important that you are a problem-solving individual with a positive attitude. You will receive the necessary training before you start handling customers.
Your daily work will include tasks like these:
💭 You speak and write Czech at a native level and you are fluent in English (B2).
🎓 Experience in customer support and the travel industry is a plus but not a must.
💻 You have a basic understanding and level of computer handling skills. Excellent multitasking skills.
💪🏻 You have a desire to learn and advance, and be a curious investigator and problem solver.
🥇 Strong communication skills with excellent phone conversation skills, attentive listening skills. You have good interpersonal relationship building skills.
If you have any questions about the position, please feel free to send an email to firstname.lastname@example.org. Our recruiters are ready to help answering any question you may have!