Reference: TRST
In your role as a customer service representative, you will be working for Viaplay or a well-known car brand. Your main focus will be providing expert assistance to customers.
Competitive salary
A bright, modern, and exciting workplace with excellent staff facilities
Comprehensive health coverage
Life insurance
Various career development opportunities
Annual rewards and recognition events
Paid vacation days
Team and company events
You'll have the opportunity to develop and grow as an individual. Here, you can build a career in an international environment. You'll find Danish, Finnish, Swedish, and Norwegian-speaking colleagues among us. We are proud to say that almost all positions with us have been filled by individuals who once held the role of customer service representative. If you have the drive, we can guarantee remarkable achievements.
In addition to bright premises, pleasant colleagues, and dedicated leaders,
we also offer:
Collective agreement with labour unions
Wellness subsidy
Development opportunities
Training in our product
Possibility of a bonus
Starter package
We'll pay for your flight tickets back.
In your role as a customer service representative, you will be working for the most popular streaming service in the Nordic region, Viaplay, or one of the world's most renowned car brands. You will be working with digital channels such as incoming calls, emails, social media, and chat. Your task will be to provide expert assistance to customers in these areas. You will have a lot of responsibility, but you will never be left without support, thanks to the strong team spirit and high commitment from both colleagues and leaders.
Title: CSR (Customer Service Representative)
Working hours: Scheduled, opening hours Monday - Sunday, 10:00-22:00
Employment percentage: 100%
Employment type: Permanent employment, 6-month probationary period
We would like you to have a genuine interest in working with people, be clear in your communication, and easily adapt to customers' different needs and moods.
In addition to this, we would like you to:
Be fluent in English, both spoken and written
Be fluent in Danish, both spoken and written
Be over 18 years old and have a high school education
If you are interested in this role, we look forward to hearing from you!
Displaying empathy
Active listening skills
Clear communication
Providing concise and accurate next steps
Building relationships with frustrated consumers
Remaining calm in stressful scenarios
Please submit your CV and cover letter in English.
If you have any questions, please feel free to contact our recruitment manager!
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