About Athens
Athens is a vibrant European capital where ancient history meets modern lifestyle. With over 300 days of sunshine per year, breathtaking rooftop views of the Acropolis, and a fast-growing international community, the city offers the perfect combination of career opportunity and Mediterranean quality of life.
Enjoy affordable living, fantastic Greek cuisine, beautiful beaches nearby, and an exciting social scene. Athens is an ideal destination if you want to grow professionally while enjoying a relaxed yet dynamic lifestyle.
*You need an EU passport to apply.*
Click here to read more about Athens.
The job
As a German Customer Advisor in the banking sector (B2C), you will support private clients through inbound calls and ensure outstanding service quality. This role follows a hybrid work model, meaning 30% of your working time will be office-based. Fully remote work is not supported.
Your goal is to build trust, provide accurate financial information, and ensure customer satisfaction at every interaction.
Your daily work will include tasks like these:
Managing incoming customer calls
Identifying and assessing customers’ needs
Building strong and sustainable client relationships
Providing accurate information using internal tools
Meeting personal and team targets
Documenting customer interactions and updating accounts
Working in rotational shifts (8 hours per day, 5 days per week, including weekends within 08:00–23:00 operating hours)
We offer
Indefinite contract
14 salaries per year
50 EUR project bonus
100 EUR welcome bonus during the first 12 months
Performance bonus up to 10%
500 EUR anniversary bonus
Daily cash bonus via Mastercard
16 days of paid training
Private life and health insurance from day one, including dental and eyecare
Flight ticket refund of 300 EUR within the first month
One month shared accommodation support
Rent allowance assistance
Free use of corporate gym
Fixed working hours option for mothers with children up to 2 years of age
International working environment with growth opportunities
Your qualifications
Native or near-native German, written and spoken
Good command of English
Strong phone handling skills and active listening
Customer-oriented mindset
Strong PC skills and fast comprehension
Ability to multitask, prioritise, and manage time effectively
Team player
Previous customer support experience is an advantage
If you have any questions about the position, please send an email to info@jobsqd.com. Our recruiters are happy to assist you.
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