Flemish Contact Center Agent (Buyer Agent) – Sofia

Reference: YOSO

Sofia is the vibrant capital city of Bulgaria. Living in the city can feel like a fairytale. Sofia has a rich history and culture. Even if you are not into architecture, you will be amazed by the beautiful buildings. Visit the countless churches and the mesmerizing Alexander Nevsky Cathedral. Next to all these highlights Sofia also offers a great nightlife. At night, the city really comes to life. Start your night at a bar and move to a club to dance and party all night long. You can combine life in Sofia with a valuable, and CV-boosting job!

Click here to read more about moving to Bulgaria.

The job

As a Contact Center Agent (Buyer Agent) you will take care of the entire P2P (Procure to
Pay) process related to the purchases assigned to you for various customers. The project requires a lot of focus on detail as well as analytical skills good decision-making and independent thinking. The agent has 2 major roles: the buying role and the expediting role. In the buying role you will:

• Interpret the briefing of the client
• Search for suppliers
• Request for quotations, negotiate on quality, price, quantity, payments terms, delivery time and packaging
• Place the orders

In the expediting role your task is to:

• Follow up on orders and ensure correct and timely delivery
• Look for suitable solutions in case of problems
• Do administrative follow-up and process the orders in the purchasing software system of the company
• Take care of the invoicing

Within this role it is important tot ensure an excellent relationship with the suppliers and ensure first call resolution in the communication with the client.

We offer

• 40 hours work week: Work from Monday - Friday, 9:30 am until 18:00 pm
• Performance bonus
• Relocation package (including flight and initial hotel)
• Assistance with finding accommodation, and opening up a bank account
• Private health insurance
• Paid training period
• A bright and modern office in the beautiful Sofia
• Weekly fresh seasonal fruits in the office

Your qualifications

💭 You speak and write Flemish at a native level and English at a good level

🎓 Experience with ERP, Oracle, SAP etc. and experience with administrative work is a plus

💻 You have a good understanding and level of computer handling skills.

💪🏻 Stress-resistant, positive, and confident, staying calm even under pressure. You multitask with ease and make independent decisions when needed.

🥇 You are organized and detail-oriented, you deliver quality work while keeping results in focus. Flexible, responsible, and assertive.

If you have any questions about the position, please feel free to send an email to info@jobsqd.com.