Swedish IT Support – Brno

Apply now

Employment Info

Reference: INBR

About Czech Republic

Czech Republic offers affordable, low-cost living, interesting culture, and lovely nature. Brno is a great international student city known for its modernist buildings like Villa Tugendhat. However, it still holds a charming old town area. It is great for nature lovers with beautiful fields and hills like the Moravian fields. Besides, it is a really affordable city with delicious and cheap food. Another great advantage is that it is close to Prague, Vienna and Bratislava! So you can easily fit in a visit to these beautiful cities.

Click here to read more about moving to Czech Republic.

We offer

  • New and modern offices with a game room, quiet space, kitchens, a terrace in the center of Brno, the second-largest city in the Czech Republic
  • Relocation package including flight and 3 weeks at a hotel
  • Health insurance
  • Discount card
  • Cafeteria
  • Meal allowance
  • Flexible working hours
  • Performance bonuses
  • Team-building activities

About the company

You will work for a world-wide app with a lot of career opportunities! The company is in charge of business consulting, technology, engineering and outsourcing services to help clients in over 30 countries. For the moment, 2500 employees are hired in Europe delivering services for 100 clients within different fields.

The job

Through the integrated approach to process management solutions and information technology, you will help clients tackle their business challenges and unlock business value 💰

As an IT Support, you will:

  • Be assigned to work with a major client - it could be an automobile manufacturer 🚗, an energy supplier ⚡️, a cosmetics company 💄, a mobile phone producer 📱, or a large IT corporation 🖥.
  • Be responsible for remote resolution of technical and administrative issues, including accounts, systems, applications, laptops, PCs, related equipment, and networks of client employees in a specific country 🌎.
  • Coordinate and actively participate in communication with the client and professional technicians (level 2 support) via phone 📞, emails 📧, chats 💬, and ticketing tools (ServiceNow) 🎫.
  • Be part of an international, dynamic, and innovative work environment 🌍.
  • Whether you're an adventurer or prefer a more relaxed lifestyle - working with us will allow you to find a healthy balance between personal and professional life 🙌.

Your qualifications

💭 You speak and write Swedish at a native level and you are fluent in English (B2).

🎓 Experience in the travel industry as well as customer support is a plus.

💻 You have a basic understanding and level of computer handling skills. A daily user of Windows, Android or iOS, Microsoft Office, etc.

💪🏻 Ability to handle phone calls, respond to emails, and skillfully guide the client.

🥇 Have strong communication and customer oriented skills; you are punctual and reliable; highly skilled to handle incoming inquiries successfully and give a useful guidance to the client.

 

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answering any question you may have!

Featured jobs

Get the latest news, updates and tips

Dutch Technical Customer Support – Brno

We offer comprehensive business process management services worldwide. As an IT Support, you'll troubleshoot technical issues remotely for a prestigious client in various industries. Join our innovative and dynamic international team.

Finnish Sales Representative for World’s Biggest Search Engine – Lisbon

Do you speak Finnish, do you have experience in sales, and do you wish to gain valuable work experience for the world's biggest search engine? And do you want to live in Lisbon? Then apply today!

Norwegian Travel Agent for big Travel Agency – Larnaca

Do you speak Norwegian, do you want to live in beautiful, warm and sunny Cyprus, and do you want to work in the travel industry? Then contact us now and apply today!

Danish Content Moderator for TikTok – Lisbon

Danish Content Moderator - Lisbon. Assist in deleting and reporting spam and harmful content on the major social media platform TikTok. Full-time position with benefits. Apply now!

Swedish Customer Service Agent for big Fashion website – Crete

Join our team in sunny Crete! Customer support role handling phone calls, emails, and chats. Paid flight, 14 monthly salaries, bonus opportunities, and personal development. Fluent Swedish and good English required. info@jobsqd.com

Danish Customer Service Agent for Netflix – Athens (Remote)

We're hiring a Danish-speaking customer service representative for Netflix in Athens. Answer customer inquiries, assist with product setup, troubleshoot issues. Relocation package provided. Fluent Danish and computer skills required.

Swedish Content Writer, iGaming – Malta

We are seeking a customer service-oriented individual with experience in content writing and translations to join our team in Malta. Fluent in Swedish and English. Exciting and varied role with development opportunities.

German Junior Campaign & Marketing Specialist – Barcelona

We are seeking a tech-savvy and creative individual with sales experience for a role in Barcelona. Join our team, help develop online advertising campaigns, and enjoy the vibrant cosmopolitan atmosphere of the city. Apply now!

Dutch Online Game Presenter – Madrid

The job is for an Online Game Presenter in Madrid, where you will present casino games to online players as a TV presenter or vlogger. You will work 4 days a week, enjoy benefits like accommodation allowance, health insurance, gym access, and continuous training. Fluency in Dutch and basic English is required, and no prior experience is necessary. The company's mission is to provide a flawless and localized Live Casino experience for online and land-based operators and their customers, aiming to be the world's leading Live Casino provider.