Portuguese Retention Agent – Cyprus

Employment Info

Reference: DKCY

You love talking to people, you're confident, and you're always pushing for more in life. Your motto is "determination," and you always give 100% in everything you do. Do you recognize yourself? If so, you have to be part of our team!

On behalf of our client, a growing Forex brokerage, we are currently looking for experienced candidates for the position of Retention Agent for their main office in sunny Limassol.

Life on a Greek island can be very relaxing, like an extended vacation. Cyprus offers an excellent blend of small island and big city life, as the cities of Limassol and Ayia Napa offer vibrant nightlife and a wide variety of shopping and dining options. 🌴🏖️🍹

Cyprus is known for its white beaches and colorful boats but also boasts a ski resort and beautiful mountains and forests. 🌲🏔️⛷️

The cost of living in Cyprus is comparable to that of inland Greece, and they have an excellent tax policy to facilitate your move.

Click here to read more about living in Cyprus

The company offers:

  • Shared accommodation 
  • Shared car 
  • Private health insurance 
  • 4 flights per year for EU citizens

Your tasks include:

  • Regularly contacting our existing clients and Ensuring the highest level of customer service
  • Maintaining and updating our CRM Working with clients to engage in Forex opportunities
  • Handling all client matters
  • Relationship management
  • Coordinating with relevant teams to ensure the delivery of quality services
  • Regularly reporting to management 
  • Retention of existing clients 

Key requirements:

  • Proven experience in client retention and Forex sales
  • Fluency in both verbal and written English and Portuguese
  • Proficiency in MS Office Excellent communication skills 
  • Strong organizational and time management skills