Reference: COPO

Katowice:

Katowice is a major economic center, providing job prospects in industries like finance, technology, and manufacturing. The cost of living is relatively affordable compared to other European cities, allowing for a comfortable lifestyle. The city is well-connected by public transportation, making it easy to navigate and explore.

Click here to read more about moving to Poland.

*Requires EU passport*

We offer:

• Relocation package: flight refund up to 500 EUR + Hotel Booking (14 nights + breakfast) + Real Estate Agency fee coverage up to 500 EUR
• Salary: PNL 6.500/month
• Full time permanent contract
• Initial fully paid training
• University program: ongoing trainings and classes to learn new skills and develop your career path
• Cafeteria card
• Private health insurance
• Possibility to choose Mon-Fri shifts or also weekend shifts in order to earn additional salary
• Possibility to choose the city where you want to move: Katowice or Szczecin

About the company:

Our client is a global contact centre business, with more than 125,000 employees working from more than 150 locations in 31 countries around the world. The clients of the company include multiple of the most recognisable brands in the world, and their success is thanks to our people who manage billions of customer interactions every year.

The job:

You will provide travel services for one of the most famous airline companies in the world. Your daily work will include tasks like these:

• Questions or issues related to luggages or lost goods
• Rescheduling flights, change passenger information, answer to inquiries about flight rules
• Managing complaints and all the different situations related to the flight.

Your qualifications:

💭 You speak and write Italian at a native level and you are fluent in English (B2).

🎓 Experience in troubleshooting equipment such as DSL routers/gateways, wireless routers, access points, network adapters, multimedia networking products, VoIP products, print servers, and network storage (NAS) is advantageous.

💻 You have a basic understanding and level of computer handling skills.

💪🏻 Excellent problem solving skills with the capability of research and identification of the right information.

🥇 You have strong communication and negotiation skills and you are service-oriented, professional, and thorough.

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. They are currently seeking a new employee to assist with answering incoming calls.