German Customer Service Specialist iGaming – Limassol

Reference: KPLI

About Limassol

Enjoy the sunny days, vibrant nightlife, and endless opportunities for adventure in this captivating city. You will find amazing forests and nature areas and the crystal clear water combined with the southern location gives you the opportunity to go to the beach 8 months a year.

In this job you will work in the booming industry of iGaming. It is a fast growing, fast speed environment that can boost your career path.

Click here to read more about moving to Cyprus.

*EU passport required*

We offer

• 8 weeks of paid training
• Pick up at the airport
• Two return tickets home a year so you can visit family/friends (within Europe - applies if you do not terminate the contract)
• Free gym membership
• 2 weeks accomodation and help to find an apartment
• Great salary and bonus package
• 300 EUR in accomodation support a months
• Private health care
• Offices based in the heart of Limassol
• Team events and company-wide activities; take part in Friday bars, football matches, funny annual parties and the office is equipped with game rooms.

The company

The company supports online casinos all around Europe and you will have colleagues from 25 different nationalities. The office in Limassol has 180 employees and you will be a part of a young environment in the age range of 18-35 years.

The job

You will be working as a customer service agent for the Norwegian and English market and you will among other interesting tasks answer requests from customers via telephone, email and chat.

Your daily work include tasks like these:

• Assist customers through phone and/or chat
• Provide account and application support to customers
• Give accurate and real-time responses to customer inquiries

 

Your qualifications

💭 You speak German at a native level and you are fluent in English (B2).

🎓 Experience in customer care is an advantage but not a must.

💻 You have a good understanding and level of computer handling skills.

💪🏻 Excellent problem solving skills with the capability of research and identification of the right information.

🥇 You have strong communication and negotiation skills and you are service-oriented, professional, and thorough.

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answering any question you may have!