Reference: COGR
About Athens
Athens combines a rich cultural heritage with a modern international lifestyle. With more than 300 days of sunshine per year, a strong expat community and a growing business environment, the Greek capital offers both career development and Mediterranean quality of life.
Enjoy affordable living, coastal weekends, vibrant neighbourhoods and an international work setting. Athens is an attractive destination for German-speaking professionals looking to build a long-term career abroad.
You need an EU passport or a valid Greek work permit to apply.
Click here to read more about Athens.
The job
As a German Customer Advisor in the financial services sector (B2C), you will support private customers and ensure a high level of service quality.
This is a hybrid role, combining office presence with remote work flexibility.
You will handle customer inquiries professionally while maintaining excellent service standards and building long-term customer trust.
Your daily work will include
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Managing inbound calls, emails and live chats
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Identifying and assessing customers’ needs
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Building sustainable relationships through clear and professional communication
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Providing accurate and complete information using internal systems
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Meeting personal and team performance targets
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Recording customer interactions and updating customer accounts
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Following compliance guidelines and internal procedures
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Working Monday to Friday between 09:00–20:00 in rotational shifts
We offer
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Full relocation support including flights and accommodation assistance
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Indefinite contract
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14 salaries per year
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Monthly performance bonus up to 15%
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Daily meal voucher via Mastercard
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Private health insurance including dental care
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International mobility programme for career growth
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Employee events and team activities
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Free gym access, well-being initiatives and rooftop cinema with Acropolis views
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On-site dining facilities
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Structured and multicultural working environment
Your qualifications
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Native or near-native German
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Good level of English
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Previous customer support experience is an advantage
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Strong communication and active listening skills
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Problem-solving mindset
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Ability to multitask in a target-driven environment
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Strong written communication skills
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Sense of ownership and accountability
If you are customer-oriented and interested in building a career in the financial services sector, apply today via JobSquad.
If you have questions about the position, feel free to contact info@jobsqd.com.
