Lisbon is known for its picturesque neighborhoods, such as Alfama and Bairro Alto, where charming narrow streets, colorful tiles, and lively local markets create an enchanting atmosphere. The city is also surrounded by stunning beaches and natural parks, offering opportunities for outdoor activities. With excellent public transportation systems and a bike-friendly environment, getting around Lisbon is convenient and eco-friendly.
*You need an EU passport to apply*
About the company:
Our client is a worldwide leader in outsourcing and marketing and has some of the world's largest brands as customers. The company has a total of 217,000 employees in 74 countries. They offer personalized customer service solutions that connect your brand with different audiences. We are the largest team of interaction experts on the market - multicultural, highly skilled and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology and the highest security standards.
About the job:
The main purpose of the role is to review user flagging reports regarding website content It is a very detail oriented role, where stress resistance and concentration are of very high importance.
Your daily work will include tasks like these:
💭 You speak German at a native level and you are fluent in English (B2).
🎓 Experience in customer care is an advantage but not a must.
💻 You have a good understanding and level of computer handling skills.
💪🏻 Excellent problem solving skills with the capability of research and identification of the right information.
🥇 You have strong communication and negotiation skills and you are service-oriented, professional, and thorough.
If you have any questions about the position, please feel free to send an email to firstname.lastname@example.org. They are currently seeking a new employee to assist with answering incoming calls.