Dutch Customer Support Agent – Porto (hybrid)

Reference: TEPO

About Porto

Porto is a great city, located in the north of Portugal. It's smaller and less overwhelming than Lisbon. But still you can enjoy the Portuguese life: great weather, the best seafood and the welcoming and friendly locals. In and around Porto you can find the best beaches. Here you can relax, sunbathe or catch a wave and improve your surfing skills. Furthermore, you can explore the historic district of Ribeira or take a walk across the Dom Luís I Bridge for panoramic views of the city. Don’t forget to try out the affordable local street food and enjoy a glass of port wine at one of the many bars and taverns.

We offer a job in this amazing city, giving you the chance to start living and working in Porto.

About the job

Start working for one of the biggest, prize winning, companies in the world! In this job as Dutch speaking Customer Support Agent, you will be talking to Dutch speaking customers all day. These conversations will take place via email, phone, chat or a mix of these things. You don't need any previous experience for this job.

In the first 1 to 4 weeks, you will receive the training that you need. During this period, you will receive 50% of the base salary.

We offer

• 40 working hours a week
• Work hybrid (from the office in Porto, and from your home in the city)
• Work in a rotational shift pattern
• 22 days paid holiday
• Development opportunities within the company (grow into a team leader, trainer, recruiter, quality analyst, project manager, marketing department)
• Relocation support (free accomodation in a shared apartment, airport pick-up, support for administrative paperwork and free flight to go back home once a year)
• Company that offers free activities, festivals and various types of initiatives that encourage interaction between employees and celebrate the cultural diversity
• Discount on fitness and discount card for over 150 partnerships
• Online free Portuguese language courses
• Private health insurance paid by the company

Your qualifications

💭 You are a native Dutch speaker (C2), with basic English skills.

💻 You have basic knowledge of computers and phones

💪🏻 You have a helpfull mindst, are eager to learn and a communicate clearly

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are happy to help with any questions you may have!