Dutch Customer Support Agent – Lisbon (hybrid)

Reference: TEPO

About Lisbon

Lisbon is the capital of Portugal, and it's an amazing city. Lisbon is known for its picturesque neighborhoods, but the city is also surrounded by stunning beaches and natural parks. With excellent public transportation systems and a bike-friendly environment, getting around Lisbon is convenient. Lisbon hosts numerous festivals and events throughout the year, celebrating music, art, and traditional customs. The great weather, and the warm and welcoming nature of the locals adds to the overall charm of living in Lisbon, making it a truly special place to call home.

We offer a job in this amazing city, giving you the chance to start living and working in Lisbon.

About the job

Start working for one of the biggest, prize winning, companies in the world! In this job as Dutch speaking Customer Support Agent, you will be talking to Dutch speaking customers all day. These conversations will take place via email, phone, chat or a mix of these things. You don't need any previous experience for this job.

In the first 1 to 4 weeks, you will receive the training that you need. During this period, you will receive 50% of the base salary.

We offer

• 40 working hours a week
• Work hybrid (from the office in Lisbon, and from your home in the city)
• Work in a rotational shift pattern
• 22 days paid holiday
• Development opportunities within the company (grow into a team leader, trainer, recruiter, quality analyst, project manager, marketing department)
• Relocation support (free accomodation in a shared apartment, airport pick-up, support for administrative paperwork and free flight to go back home once a year)
• Company that offers free activities, festivals and various types of initiatives that encourage interaction between employees and celebrate the cultural diversity
• Discount on fitness and discount card for over 150 partnerships
• Online free Portuguese language courses
• Private health insurance paid by the company

Your qualifications

💭 You are a native Dutch speaker (C2), with basic English skills.

💻 You have basic knowledge of computers and phones

💪🏻 You have a helpfull mindst, are eager to learn and a communicate clearly

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are happy to help with any questions you may have!