Reference: YOVA
Living and working in Valencia has become really popular among young expats, and we totally understand why! The city has everything a person could wish for: from the most beautiful beaches to big parks where you can relax, and from the best restaurants to the most amazing clubs where you can party all night long. Valencia has got a Mediterranean climate. This means the summers are hot and dry, with the temperature rising to arround 30 degrees in July and August. We offer a valuable job for Dutch speakers in this amazing city!
Click here to read more about moving to Spain.
As a Dutch Customer Service Representative you represent a Dutch health insurance company. You are the first point of contact for policyholders, which means you will be handling incoming phone calls in a professional and customer-oriented manner. Most inquiries relate to: premiums. reimbursements, the mandatory deductible or coverage and benefits.
You listen carefully, ask the right questions, and provide clear and accurate information. In your role as an advisor, you actively respond to the customer’s needs. With a helpful attitude and a service-minded approach, you take pride in going the extra mile to ensure customer satisfaction.
You will be part of a team committed to reliability, transparency, and personal service. Together, you make sure every customer feels heard, supported, and valued.
💭 You speak and write Dutch at a native level and English at a communicative level
🎓 Experience in customer care is an asset, but no requirement
💻 You have basic PC and phone skills
💪🏻 Service-minded and able to listen actively
🥇 You are eager to learn and develop
If you have any questions about the position, please feel free to send an email to info@jobsqd.com.
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