Danish speaking Customer Support Specialist – Athens (hybrid)

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Employment Info

Reference: FLAT

Athens is a city that combines ancient heritage with modern living, offering a unique and captivating atmosphere. Enjoy a lively nightlife scene, with bustling bars and clubs that come alive after sunset. Bask in the warm Mediterranean climate, with long summers and mild winters. Experience the genuine hospitality of the Greek people and the laid-back lifestyle. And also, enjoy the low tax rate compared to Denmark!

Click here to read more about moving to Greece.

We offer

  • Opportunity to grow and develop your skills within a global enterprise environment
  • Hybrid work environment
  • A dynamic and professional environment with a team from across Europe
  • Company equipment (laptop, headsets etc.)
  • Private group medical insurance
  • Fun company events

The job

As a customer support specialist you will be resolving issues for the company's clients. Your daily work includes tasks like these:

  • Troubleshoot issues with urgency and work hard to solve every customer issue on their first contact
  • Answer all calls and emails from customers who have questions regarding features or have issues related to
    mobile or web application, their account, or any general inquiry
  • Become a Fleet Complete knowledge base i.e you will know the products inside out
  • Update internal database regarding cases with all appropriate information
  • Ensure customer retention through relationship building

Your qualifications

  • You speak Danish at a native level and you're fluent in English
  • 1 year in customer or tech/software support role
    • Experience in salesforce is a plus
  • Self-motivated and able to manage multiple projects simultaneously and prioritise accordingly
  • Excellent interpersonal skills
  • Multi-tasking skills to respond to a variety of requests for information and assistance

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help!

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