Danish IT/Customer Support Representative – Thessaloniki (remote)

Employment Info

Reference: TEGR

About Thessloniki:

Thessaloniki has a vibrant and diverse nightlife that caters to a wide range of tastes. The city is known for its bustling bars, clubs, and live music venues. Aristotelous Square and Valaoritou Street are popular areas with a concentration of bars and clubs, while Ladadika neighborhood is known for its lively tavernas and restaurants that transform into vibrant nightlife spots at night. Whether you’re looking for a relaxed evening at a cozy bar or a night of dancing and partying, Thessaloniki has something to offer for every preference. So, if you're looking for a job that allows you to live whereever you want within Greece, and if you're interested in getting a lower tax rate, low cost of living, beautiful nature, and a nice tan, this might be the job you're looking for!

*You need an EU passport to apply*

Click here to read more about moving to Greece.

We offer:

  • Development opportunities within the company
  • Relocation package (flight , pickup at the airport, and accomodation)
  • Health insurance
  • Performance bonuses
  • Work from home, from a hotel room or your own apartment
  • Real estate agent to help you find housing

About the company:

Our client is a worldwide leader in outsourcing and marketing and has some of the world's largest brands as customers. The company has a total of 217,000 employees in 74 countries. They offer personalized customer service solutions that connect your brand with different audiences. We are the largest team of interaction experts on the market - multicultural, highly skilled and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology and the highest security standards.

About the job:

As an IT/Customer Support Representative, you will primarily take inbound calls and emails, and live chat with customers. Your daily work as an account manager will include tasks like these:

    • Maintaining relationships with clients through phone communication
    • Providing clients with product knowledge
    • Effectively managing all incoming incidents, such as calls and emails
    • Collecting information from clients and resolving technical issues

    Your qualifications:

    πŸ’­ You speak Danish at a native level and you are fluent in English (B2).

    πŸŽ“ Experience in customer care is an advantage but not a must.

            πŸ’» You have a good understanding and level of computer handling skills.

                πŸ’ͺ🏻 Excellent problem solving skills with the capability of research and identification of the right information.

                    πŸ₯‡ You have strong communication and negotiation skills and you are service-oriented, professional, and thorough.

                      If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help!