Danish Customer Support Representative for Visual Digital Entertainment for leading TV brand – Benalmádena

Employment Info

Reference: WESP

About Benalmádena:

Benalmádena is one of the most lovely towns in the Málaga district. It is known for its extensive coastline and sandy beaches. If you are looking for a relaxing town with spectacular architecture and monuments, Benalmádena will be a good choice for you! It's very close to e.g. Fuengirola and Marbella. So anytime you're off work you will have plenty of cozy, beautiful, and vibrant coastal towns to explore! So, if you're ready to leave Denmark behind and switch it out with sunny Malaga, a lower tax rate and a more laid-back lifestyle. And on top of that, you will gain a lot of experience working for a visual entertainment provider that is fully committed to one of the world's largest TV producers.

*You need an EU passport to apply*

Click here to read more about moving to Spain

We offer:

    • Performance bonuses
    • Paid training and education
    • Relocation package (flight ticket and one month accommodation)
    • Gym membership
    • Potentially Spanish lessons
    • Development opportunities (get promoted within the company)
    • Public health insurance
    • Regular company activities including hiking, team building, BBQ, etc

    About the company:

    Our client is a global provider who designs, delivers, and optimizes unforgettable human experiences for today’s digital world. From sales to service and content moderation to credit management, we’re an end-to-end provider across all B2C and B2B customer journeys.

    The job:

    As a Customer Support Agent/Representative, you will primarily take inbound calls and emails, and live chat with customers. Your daily work as an account manager will include tasks like these:

      • Inbound calls and email, live chat
      • Different volume with each project
      • All project efficiency and quality is important

        Your qualifications:

        💭 You speak Danish at a native level and you are fluent in English (B2).

        🎓 Experience in customer care is a plus.

                💻 You have a good understanding and level of computer handling skills. 

                    💪🏻 Excellent problem solving skills with the capability of research and identification of the right information. 

                      🥇 You have strong communication and negotiation skills and you are service-oriented, professional, and thorough.

                      If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help!