Danish Customer Support Analyst – Prague

Reference: NNPR

About Prague

Prague is known for everything from dancing houses (architecture) and some of the world's best breweries (beer is cheaper than water) to enchanting river cruises. A clear recommendation is to explore some of the city's unique beer bar concepts hidden in hidden corridors under the cobblestone streets. Prague is slightly larger than Copenhagen, with over 1.3 million inhabitants, and offers something for every taste.

Click here to read more about moving to Czech Republic.

We Offer

• Relocation package if you relocate from abroad (flight, airport pickup, and hotel)
• Opportunity to work in a multicultural environment and collaborate with colleagues from around the world
• Medical insurance
• Get monthly performance bonuses
• Possibility to work from home
• Free breakfasts on Mondays and monthly Friday Bars (free beer and snacks)
• Fresh fruits and vegetables in the office
• Wide selection of tea and coffee for free

The job

If you're ready to embark on an exciting journey and contribute to creating a positive online experience for millions of users, don't miss out on this opportunity! Your daily work will include tasks like these:

• Troubleshooting technical challenges via phone and email.
• Responding to customer inquiries.
• Updating customer databases and CRM
• Cooperation and communication with colleagues, stakeholders and customers.

Your qualifications

💭 You speak and write Danish at a native level and you are fluent in English (B2).

🎓 Experience in customer support is a plus but not a must

💻 You have a basic understanding and level of computer handling skills. Excellent multitasking skills.

💪🏻 Excellent problem solving skills with good interpersonal relationship building skills.

🥇 Ability to manage multiple, competing priorities, duties and tasks, and you have excellent communication skills and can express your thoughts clearly and concisely

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help!