Danish Customer Support Analyst – Prague

Employment Info

Reference: NNPR

About Prague:

Prague is known for everything from dancing houses (architecture) and some of the world's best breweries (beer is cheaper than water) to enchanting river cruises. A clear recommendation is to explore some of the city's unique beer bar concepts hidden in hidden corridors under the cobblestone streets. Prague is slightly larger than Copenhagen, with over 1.3 million inhabitants, and offers something for every taste.

Click here to read more about moving to Czech Republic.

We Offer:

  • Relocation package if you relocate from abroad (flight, airport pickup,Β and hotel)
  • Opportunity to work in a multicultural environment and collaborate with colleagues from around the world
  • Medical insurance
  • Get monthly performance bonuses
  • Possibility to work from home
  • Free breakfasts on Mondays and monthly Friday Bars (free beer and snacks)
  • Fresh fruits and vegetables in the office
  • Wide selection of tea and coffee for free

About the Company:

The company is a rapidly growing IT company with ambitious goals and 2,200 employees worldwide, of which around 200 are part of the international team in Prague. The company places great emphasis on employee involvement. You become part of a family where we create solutions to some of the biggest challenges in the software industry. You will work in agile teams with other passionate individuals in a culture that encourages independent thinking and individual responsibility.

The job:

If you're ready to embark on an exciting journey and contribute to creating a positive online experience for millions of users, don't miss out on this opportunity! Your daily work will include tasks like these:

  • Troubleshooting technical challenges via phone and email.
  • Responding to customer inquiries.
  • Updating customer databases and CRM
  • Cooperation and communication with colleagues, stakeholders and customers.

Your qualifications:

πŸ’­ You speak and write Danish at a native level and you are fluent in English (B2).

πŸŽ“ Experience in customer support is a plus but not a must

πŸ’» You have a basic understanding and level of computer handling skills. Excellent multitasking skills.

      πŸ’ͺ🏻 Excellent problem solving skills with good interpersonal relationship building skills.

      πŸ₯‡ Ability to manage multiple, competing priorities, duties and tasks, and you have excellent communication skills and can express your thoughts clearly and concisely

      If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help!