Danish Customer Advisor iGaming, Malta

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Employment Info

Reference: BESL

Malta is one of the most visited holiday destinations in Europe - and for good reason! The island offers sunny weather, lovely beaches, beautiful nature, and plenty of experiences. So why settle for a short vacation when you can move there? Trade the gloomy weather in Denmark for sand between your toes and sun on your face!

We offer

  • An attractive salary and generous bonus scheme

  • Relocation package: paid flight upon arrival, subsidies for flights to your home country for future visits, rent subsidy, and 6 weeks of company accommodation upon arrival

  • A role in our hybrid work policy, which includes office and remote work

  • Paid vacation days and an extra day off on your birthday

  • Life insurance, health insurance, and discounts for opticians

  • Free membership to a fitness center

  • Large network of international colleagues

  • Great development opportunities in a global company

The Job

We are currently looking for a Danish-speaking Customer Advisor for a major iGaming company. Here, everyday life is like riding a roller coaster: the tasks can be fast-paced and take unexpected turns, but the atmosphere is always fun! The company primarily deals with online sports betting - and its office is located with a spectacular sea view.

Your responsibilities will include:

📞 Responding to customer inquiries via live chat, email, and phone

💻 Contacting internal departments in English to resolve customer queries

🤝 Thoroughly and efficiently investigating customer issues

💲 Assisting with betting challenges, payments, verifications, and the like

Your qualifications

💭 You are fluent in Danish and have good communication skills in English

💻 You have proficient computer skills

🥇 You have a passion for delivering outstanding customer service

👔 It is preferred, but not required, if you have experience in customer service and/or the iGaming industry

Please submit your CV and cover letter in English.

Feel free to send an email if you have any questions regarding the position. You can do so at info@jobsqd.com.


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