Danish Customer Advisor, banking sector – Athens

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Employment Info

Reference: SAAT

Are you ready to move abroad and boost your CV and happiness? Bask in the warm Mediterranean climate, with long summers and mild winters. Experience the genuine hospitality of the Greek people and the laid-back lifestyle. And coming from Denmark you will absolutely love the low tax rates and low cost of living.

* You must have EU citizenship or valid work permit for Greece to apply.

Click here to read more about moving to Greece.

We Offer

  • Work from office in the vibrant city of Athens, surrounded by a dynamic and international team
  • Performance bonuses
  • Good development opportunities within the company
  • Relocation package (paid flight and Airbnb for 4 weeks)
  • Training and working equipment
  • Thursday fruits, detox day, and New year pie cutting
  • Personal trainer and sessions for sports in the office
  • Private health insurance

The job

As a customer advisor in the banking sector you will be responsible for creating a positive experience for the customers. Your daily work will include tasks like these:

  • Provide the highest level of support to our customers via phone and email on a range of issues
  • Give accurate, valid, and complete information by using the proper procedures
  • Build the meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner
  • Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
  • Create a fantastic customer experience that people value and we are proud of
  • Be responsible for following the direction of the management and providing feedback

Your qualifications

💭 You speak and write Danish at a native level and you are fluent in English (B2).

🎓 Experience in customer support is a plus but not a must

💻 You have a basic understanding and level of computer handling skills. Excellent multitasking skills.

💪🏻 You have a desire to learn and advance, and be a  problem solver.

🥇 Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills. You have good interpersonal relationship building skills.

 

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answering any question you may have!

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