Polish Customer Service Advisor in Thessaloniki, Greece | Jobsqd

Apply now

Employment Info

About Thessaloniki

Thessaloniki is Greece’s second-largest city and a favourite destination for expats looking for a relaxed Mediterranean lifestyle combined with international career opportunities. With its lively waterfront, affordable cost of living and welcoming atmosphere, the city offers a great quality of life for professionals moving abroad.

Whether you enjoy exploring local cafés, spending weekends at the beach or experiencing Greek culture, Thessaloniki is an exciting place to live and work.

You need an EU passport to apply.

Click here to read more about living and working in Thessaloniki.

The job

As a Polish Customer Service Advisor in the customer support sector, you will assist customers with their questions and technical enquiries. Depending on the project, you will provide support via phone, email or chat, while one project is entirely email-based.

You will work in an international environment where customer satisfaction and high-quality service are key priorities. The role includes rotating shifts, with some projects operating between 07:00 and 22:00 and others running 24/7.

Your daily work will include tasks like these:

  • Assisting customers via phone, email or chat
  • Providing technical and customer support solutions
  • Resolving customer enquiries professionally and efficiently
  • Recording customer interactions accurately in internal systems
  • Following company guidelines and support procedures
  • Working closely with colleagues to ensure excellent customer satisfaction
  • Adapting to different projects and customer needs

We offer

  • Permanent full-time contract in Thessaloniki
  • Relocation support including paid flights and two weeks of accommodation
  • Assistance with finding long-term accommodation and completing work documentation
  • Transport allowance
  • Private health insurance
  • Comprehensive onboarding and 4–5 weeks of paid training
  • Career development and internal growth opportunities
  • Wellness coaching sessions and employee wellbeing programmes
  • Gym discount
  • International and supportive working environment
  • Sign-on bonus for Polish-speaking candidates

Your qualifications

💭 You are fluent in Polish and have good English skills (B2/C1).

💼 You have previous experience in customer support or technical support, ideally within a helpdesk or IT environment.

💬 You have excellent written and verbal communication skills.

💻 You are confident using Microsoft Office and web-based applications.

🧩 You are flexible, adaptable and able to work independently as well as in a team.

✅ You are willing to complete the required background screening.

If you have any questions about the position, please send an email to info@jobsqd.com. Our recruiters will be happy to assist you.

Featured jobs

Get the latest news, updates and tips

German Customer Service Advisor – Athens (On-site / Hybrid)

German Customer Service Job in Athens with relocation support and bonus. Apply via JobSquad and start your career in Greece today.

Dutch Technical Customer Support – Brno

We offer comprehensive business process management services worldwide. As an IT Support, you'll troubleshoot technical issues remotely for a prestigious client in various industries. Join our innovative and dynamic international team.

Finnish Sales Representative for World’s Biggest Search Engine – Lisbon

Do you speak Finnish, do you have experience in sales, and do you wish to gain valuable work experience for the world's biggest search engine? And do you want to live in Lisbon? Then apply today!

Norwegian Travel Agent for big Travel Agency – Larnaca

Do you speak Norwegian, do you want to live in beautiful, warm and sunny Cyprus, and do you want to work in the travel industry? Then contact us now and apply today!

Danish Content Moderator for TikTok – Lisbon

Danish Content Moderator - Lisbon. Assist in deleting and reporting spam and harmful content on the major social media platform TikTok. Full-time position with benefits. Apply now!

Swedish Customer Service Agent for big Fashion website – Crete

Join our team in sunny Crete! Customer support role handling phone calls, emails, and chats. Paid flight, 14 monthly salaries, bonus opportunities, and personal development. Fluent Swedish and good English required. info@jobsqd.com

Danish Customer Service Agent for Netflix – Athens (Remote)

We're hiring a Danish-speaking customer service representative for Netflix in Athens. Answer customer inquiries, assist with product setup, troubleshoot issues. Relocation package provided. Fluent Danish and computer skills required.

Swedish Content Writer, iGaming – Malta

We are seeking a customer service-oriented individual with experience in content writing and translations to join our team in Malta. Fluent in Swedish and English. Exciting and varied role with development opportunities.

Norwegian Customer Support Representative – Benalmádena

Exciting customer service job in Malaga, Spain for Norwegian speaking candidates. Deliver the best customer experience via phone and email and provide technical support. Relocation and onboarding assistance provided.