About Athens
Athens is a vibrant European capital where ancient history meets modern lifestyle. With over 300 days of sunshine per year, stunning rooftop views of the Acropolis, and a fast-growing international business scene, Athens offers the perfect combination of career opportunity and Mediterranean quality of life. From charming cafés to beautiful beaches just outside the city, it’s an inspiring place to live and work.
*You need an EU passport to apply*
Click here to read more about Athens.
The job
Join a global company producing quality products at honest pricing and become part of an international customer service team in Athens. In this role, you will handle customer interactions across multiple channels, ensuring excellent service and long-term customer satisfaction.
Your daily work will include tasks like these:
Managing incoming calls, chats, messages, and emails
Identifying and assessing customers’ needs to ensure satisfaction
Building sustainable relationships through open and interactive communication
Providing accurate and complete information using the right tools and systems
Meeting personal and team service targets and case handling quotas
Recording customer interactions and maintaining accurate documentation
Following established communication procedures, guidelines, and policies
Working schedule
Full-time (8 hours per day) with flexibility required depending on production needs. Monday–Friday between 09:00–21:00 (rotational shifts within this timeframe).
We offer
Indefinite contract
14 salaries per year
Monthly performance bonus (up to 10%)
Anniversary bonus
Private health insurance including dental and optical care
Flight reimbursement as part of relocation support
Initial shared accommodation support and rent assistance
Daily meal voucher
Free gym access, well-being activities, and rooftop cinema with Acropolis views
Mobility programme and internal growth opportunities
Regular employee events
A challenging and international working environment
Your qualifications
💭 You are native or near-native in German (written and spoken) and have a good command of English.
💪🏻 You have strong phone handling skills and excellent active listening abilities.
🎯 You are customer-oriented and able to adapt to different communication styles.
📊 You can multitask, prioritise, and manage your time effectively.
🤝 You communicate clearly and professionally in both written and spoken form.
If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to assist you!
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