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Italian Customer Service Representative in Greece

Italian ยท Athens

๐€๐›๐จ๐ฎ๐ญ ๐†๐ซ๐ž๐ž๐œ๐ž:

Greece is beautiful sandy beaches, whitewashed houses and enchanting mountain landscapes. Many of the things and concepts that are fundamental to our way of life today come from classical Greece. Just think how many words in our own vocabulary have their origins in the Greek language โ€“ words like democracy, politics and philosophy. Ancient Greece has left clear traces in contemporary architecture, sports and many other places. In short, it is difficult to imagine what the world would have looked like today without the great influence of ancient Greece.

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๐ˆ๐ง๐Ÿ๐จ๐ซ๐ฆ๐š๐ญ๐ข๐จ๐ง ๐š๐›๐จ๐ฎ๐ญ ๐ญ๐ก๐ž ๐œ๐จ๐ฆ๐ฉ๐š๐ง๐ฒ:

The company is one of the largest in the world and has over 250.000 employees across Europe and are currently setting the benchmark within their industry. They specialise in Business Process Outsourcing and are at the top of their field and widely regarded as one of the best.

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๐–๐ž ๐š๐ซ๐ž ๐œ๐ฎ๐ซ๐ซ๐ž๐ง๐ญ๐ฅ๐ฒ ๐ก๐ข๐ซ๐ข๐ง๐  ๐Ÿ๐จ๐ซ ๐ญ๐ก๐ž ๐Ÿ๐จ๐ฅ๐ฅ๐จ๐ฐ๐ข๐ง๐  ๐š๐ซ๐ž๐š๐ฌ:

Tech companies, social media, fashion retail and automotive.

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๐˜๐จ๐ฎ๐ซ ๐‘๐จ๐ฅ๐ž ๐Ÿ๐จ๐ซ ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž:
โ€ข Precious customer service experience is a plus.
โ€ข Ability to show empathy and handle difficult customers.
โ€ข Multi-tasking skills.
โ€ข Ability to handle stressful situations on calls.
โ€ข Confident, adaptable & empathetic.
โ€ข Positive & Flexible attitude.
โ€ข Good stamina in dealing with frustrated customers.
โ€ข Organized & Methodological thinker.

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๐–๐จ๐ซ๐ค ๐œ๐จ๐ง๐๐ข๐ญ๐ข๐จ๐ง๐ฌ:

๐‹๐š๐ง๐ ๐ฎ๐š๐ ๐ž: Italian (Native or C2) + English (B2).
๐’๐š๐ฅ๐š๐ซ๐ฒ: 1100โ‚ฌ - 1200โ‚ฌ gross per month x 14 months.ย 
๐–๐จ๐ซ๐ค ๐‡๐จ๐ฎ๐ซ๐ฌ: 40h per week.
๐–๐จ๐ซ๐ค ๐’๐ก๐ข๐Ÿ๐ญ๐ฌ: 8 hours rotating shifts.
๐’๐œ๐ก๐ž๐๐ฎ๐ฅ๐ž:ย Flexibility to work shifts is required.

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๐‘๐ž๐ฅ๐จ๐œ๐š๐ญ๐ข๐จ๐ง ๐๐š๐œ๐ค๐š๐ ๐ž:

โ€ข ๐…๐ฅ๐ข๐ ๐ก๐ญ: Paid flight ticket and pick up in the airport.
โ€ข ๐€๐œ๐œ๐จ๐ฆ๐จ๐๐š๐ญ๐ข๐จ๐ง: 14 days paid accomodation (Hostel, Hotel or apartment).
โ€ข ๐€๐ฌ๐ฌ๐ข๐ฌ๐ญ๐š๐ง๐œ๐ž: Real state agant to help with the final appartment.

๐๐ž๐ง๐ž๐Ÿ๐ข๐ญ๐ฌ:

โ€ข ๐’๐จ๐œ๐ข๐š๐ฅ ๐š๐œ๐ญ๐ข๐ฏ๐ข๐ญ๐ž๐ฌ ๐š๐ญ ๐ฐ๐จ๐ซ๐ค: Different social event. Posibility to go travelling with TP Athens for winter and summer breaks (self payed trip).
โ€ข ๐ƒ๐ข๐ฌ๐œ๐จ๐ฎ๐ง๐ญ ๐œ๐š๐ซ๐: Discount card for chosen shops and events.
โ€ข ๐ˆ๐ง๐ฌ๐ฎ๐ซ๐š๐ง๐œ๐ž:They will get private health insurance after 6 months, but until then there is english nurse on sight and they are able to get free public
healthcare when paying taxes and have the blue european Healthcare card.
โ€ข ๐‹๐š๐ง๐ ๐ฎ๐š๐ ๐ž ๐œ๐จ๐ฎ๐ซ๐ฌ๐ž๐ฌ: Offered after 6 months.


๐ˆ๐ฆ๐ฉ๐จ๐ซ๐ญ๐š๐ง๐ญ ๐๐จ๐ญ๐ž๐ฌ:
โ€ข For this position, you must be a citizen of the European.
โ€ข For recruitment purposes I will need you to send me your updated CV in English.

๐ˆ๐Ÿ ๐ฒ๐จ๐ฎ ๐ก๐š๐ฏ๐ž ๐š๐ง๐ฒ ๐ช๐ฎ๐ž๐ฌ๐ญ๐ข๐จ๐ง๐ฌ ๐จ๐ซ ๐๐จ๐ฎ๐›๐ญ๐ฌ, ๐ฉ๐ฅ๐ž๐š๐ฌ๐ž ๐ ๐ž๐ญ ๐ข๐ง ๐ญ๐จ๐ฎ๐œ๐ก ๐ฐ๐ข๐ญ๐ก ๐ฆ๐ž ๐๐ข๐ซ๐ž๐œ๐ญ๐ฅ๐ฒ. ๐ˆ ๐š๐ฆ ๐š๐ฏ๐š๐ข๐ฅ๐š๐›๐ฅ๐ž ๐Ÿ๐จ๐ซ ๐š๐ง๐ฒ ๐œ๐ฅ๐š๐ซ๐ข๐Ÿ๐ข๐œ๐š๐ญ๐ข๐จ๐ง -ย fh@jobsqd.com

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Fernando Henriques
International recruiter
fh@jobsqd.com

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Fernando Henriques

International recruiter